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ASK ABOUT OUR 100 DAY GUARANTEE*

Terms and Conditions

30 Day Guarantee on 'In-store Purchases'
THIS IS NOT A MONEY BACK GUARANTEE, this is a guarantee that is offered at the point of sale at the discretion of the Footwear Technician, to give the customer some 'insurance' that we have done what we can to give the customer the best chance of a comfy pair of shoes.  The Footwear Technician will write on the customers itemised GST Receipt, '30 Day Guarantee Applies' if they qualify. The 30 Day Guarantee allows the customer to return their footwear purchase to swap for a different pair if they feel that the shoe is uncomfortable or does not fit correctly. The 30 Day Guarantee is only offered to the customer, if the Footwear Technician believes they have been allowed to complete the fitting process without input from the customer other than 'comfort'.  The 30 Day Guarantee is only on the 'original' purchase and is not extended to the footwear that the customer has 'swapped' into.  The customer must surrender the original itemised GST Receipt upon utilising the 30 Day Guarantee.

*100 Day Guarantee on 'In-store Purchases'
THIS IS NOT A MONEY BACK GUARANTEE, this is a guarantee that is offered at the point of sale at the discretion of the Podiatrist. If a Podiatrist, as part of their treatment plan for the patient, feels a new pair of shoes may help, then the Podiatrist can offer this Guarantee. The Podiatrist will write on the patients itemised GST Receipt, '100 Day Guarantee Applies' if they qualify. The 100 Day Guarantee allows the patient to return their footwear purchase to swap for a different pair if they feel that the shoe is uncomfortable or does not fit correctly. The 100 Day Guarantee is only offered to the patient, if the Podiatrists believes they have been allowed to complete the fitting process without input from the patient other than 'comfort'.  The 100 Day Guarantee is only on the 'original' purchase and is not extended to the footwear that the patient has 'swapped' into.  The patient must surrender the original itemised GST Receipt upon utilising the 100 Day Guarantee.  The Podiatrist reserves the right to charge the patient a $59.00 'Biomechanical Review' to the patient for 'swapping' footwear.

Online Terms and Conditions
Podium Podiatry and Footwear Ltd is a New Zealand registered company with 'bricks and mortor retail stores'.  Podium Podiatry and Footwear Ltd guarantees that all products that are sold online through domain name www.podiumpodiatry.co.nz is available for them to sell into the New Zealand market and all transactions will be completed in the $NZ.00 currency held in a New Zealand bank account.  No online purchases will be accept from out side the New Zealand market.

We only deliver to mainland New Zealand physical addresses. We do not deliver to PO Box address. The delivery fee for purchase under 3kg will be charged at $14.00 inc GST, purchases over 3kg may incur extra costs. We endeavour to have your purchase delivered to you between 3 to 5 working days from confirmation of order by the Courier of our choice. Please note that a signature is required for all deliveries. The goods become the recipient’s property and responsibility once they have been signed for at the time of delivery. If goods are lost or damaged in transit, please contact us within 7 business days at info@podiumpodiatry.co.nz We will use this delivery information to make a claim against our courier company. We will offer you the choice of a replacement or a full refund, once we have received confirmation from our courier company that delivery was not successful.

ABOUT PODIUM PODIATRY & FOOTWEAR

Podium Podiatry and Footwear Ltd is recognised and respected as the leading retail provider of Podiatry and Footwear solutions. Our Podiatrists work in our in-store clinics 7 days a week making podiatry services more accessible to you.

CONTACT US

07 575 2192 Bayfair
07 579 3086 Bethlehem
07 347 4364 Rotorua
07 307 2271 Whakatane
 
Opening Retail Hours Bethlehem
Mon-Wed 9am-5pm
Thurs, Sat 10am-4pm
Opening Retail Hours Bayfair 
Sat-Wed  9am-6pm
Thurs- Fri 9am-9pm